AEGIS CMS to record remote agents or multiple locations and upload all recordings to a centralized office server. Aegis Telephone Call Recorders used in Multiple or remote locations can be managed in centralize server with web base software with the help of Aegis CMS and begin listening and playing back your recorded calls, conduct quality control and interact with your recordings. Aegis Centralize Management Software packed with state of art features like location-wise advance searching, status of connected devices, multiple web user with permissions, popup facility, tagging and notation of important calls, phonebook, encrypted voice file, time base voice file compression and so on.
Aegis Telephone call recorder used in Multiple or remote locations can be managed in centralize server with web base software with the help of Aegis CMS and begin listening and playing back your recorded calls, conduct quality control and interact with your recordings. Aegis Centralize Management Software packed with state of art features like location-wise advance searching, status of connected devices, multiple web user with permissions, popup facility, tagging and notation of important calls, phonebook, encrypted voice file, time base voice file compression and so on.
Salient Features of Aegis
Web base software-A key advantage of Aegis web-based software is that all your recording files and data centralized and accessible over the web from any computer at any time. You can get to it from anywhere. Safe, secure, and password protected. Aegis CMS compatible with internet explorer, Google chrome and Firefox
Indigenous file transfer protocol with synchronization–Aegis use own indigenous client server file transfer protocol for accurate and secure result with auto synchronization
Option of next to real time or schedule file transfer–customer has choice to transfer remote agent/office data in real time or time base schedule as per their convenient
Add Multi user with permissions–Aegis CMS have provision to add multiple user with different user id and password with assigned features permissions
Advance Searching Tool-Searching of Previous Call Data by phone number, time, date, Tag, Comment, Location-wise, Agent-wise, Company Name or even by customer name or customer ID through the context storage
Phone Book-Import or update customers detail with single click in Aegis CMS.
Tagging & Notation-Important call can be Flag/Tag for future reference at remote agent /Office can be automatically update in Aegis Centralize Management Software. In addition, notes/remark can be added on important calls and search or prepare report when require
Reports in excel-single click for daily weekly or monthly location wise or Agent-wise report in excel
Single click setup-Aegis CMS single click setup makes it easy to install with time saving process
Time base file compression (56kb per min)- Aegis CMS have provision of lossless time base compression which reduce size of recording file upto 8 times as compare to actual size and allows user to store more files in the available storage space without reducing voice quality
Remote Devices status –Aegis CMS have provision to check status of active or non-active remote voice loggers connected with it and also show each port on hook, off hook status with running call details
