ISDN PRI E1 /T1 Recording Appliances or Call Recording Software brings the amazing facility to record & live monitoring of your calls. It allows complete tracking of all calls made through your call Centre system. Aegis Informatics Call Recording Software let you search calls, live monitoring & listen to recording send more. This software has been designed to attain highest ease of use and requires minimum maintenance.
With Aegis Informatics Call Recording Software let you record multiple phone lines over T1/E1, VoIP, PBX, Analog, and ISDN lines. This telephone call recording system can be expand as per your needs. This Call Recording Software offers both inbound and outbound call recording facilities. All recorded calls are automatically stored in the activity feed of the associated customer for further references. It enables easy, and anytime analysis of the call content which can be helpful for you to understand each calls better. In this way, Aegis Informatics Call Recording Software ensure a higher quality standards that meet actionable business intelligence.
The flexibility of our voice logger allows you to record from a variety of lines and have all your locations centralized into one server with Aegis Centralize management software India (CMS).Our PRI Voice Logger allows you to record phone conversations into a voice database through a PCI Slot of your computer automatically. It also allows users to manage all stored recordings and information with its management software With unlimited access to the recordings, you can have multiple managers accessing the data without the need for additional cost or license fee. Need your agents to listen to their calls for self-training? Not a problem, no additional fees or costs are involved with our voice Logging software for this.
Salient Features:
Easy to install
Multiple cards in single PC ( UPTO 8 CARDS)
User friendly window base Software
Call history, search and playback
Live call monitoring
SMDR Integration with all top brands of pbx
Support Incoming/ outgoing / DID no
Automatic FTP backup
Automatically Record All Conversation
Access recording from anywhere via web browser
Bookmark, flag, notation of calls
Supporting most major PBX systems such as Cisco, Avaya, Nortel, Mitel, Panasonic, Matrix and NEC our call recorder can be set up to meet and expand with your needs and system.
Auto record of all incoming and outgoing call as compressed .WAV files so you can hold recording database without taking up too much space in your computer
Unanswered Call number if not attended
Auto recording circularly -If system hard disk will be fully occupied, it will delete previous record content so that system can operate continuously.
Advanced call management function -Can list, print and statistical all incoming outgoing & missed calls.
.AGC and Auto Echo Cancellation -Aegis Voice Logger have Auto Gain Control and Auto Echo Cancellation which give Crystal Clear Voice Recording
Integration with third party software -You can integrate the voice logger with most third-party database or tool. With automatic archiving and backup support you can store your voice records efficiently on any third party database (My SQL , MS SQL, Access)
LAN Base Client Software-Aegis Voice Logger has provision of Client software it work on N numbers of PC Connected on LAN Network. Supporting multiple user access levels, the user interface helps supervisors, managers and top-level executives to review logged conversations, search and locate records and generate reports for further analysis.
FTP auto backup-After open FTP setting, it can back up the recording file as secondary backup on other PC
Note and Flag-Important call can be Flag/Tag for future reference. In addition, notes/remark can be added for each call record
Powerful search and reporting-Searching of Previous Call Data by phone number, time, date, Tag, Comment, Company Name or even by customer name through the context storage.
System Alert-Various alert notifications to avoid recording interruption
Compatible with Aegis centralize management software (CMS) – CMS is suitable for multi locations office
Export to excel-single click for daily weekly or monthly report in excel
